Six building questions
Settle the access plan early.
A provider cannot confirm a workable appointment from an item list alone when the building controls the path and timing.
Elevator
Is there a freight elevator? Must it be reserved? What are its dimensions, hours, and protection rules?
Loading
Where can the provider legally load, how long can the vehicle stay, and how far is that point from the unit?
Entry
Does the crew need a key, fob, code, concierge check-in, lockbox, or onsite escort?
Vendor rules
Does management require a COI, vendor registration, floor protection, a service entrance, or specific work hours?
Path
How many stairs, doors, turns, hallways, gates, and exterior steps sit between the item and truck?
Timing
Do the requested two-hour windows fit the building reservation and the person providing access?
Property-manager worksheet
Collect the access details in one place.
Complete this with the building before choosing provider windows. Keep it with the request details.
Apartment pickup access worksheet
Photograph the whole route
Show what the crew must navigate.
Useful photos reduce guesswork around crew size, equipment, disassembly, carry distance, and whether the accepted item can leave through the planned path.
Before provider review
Prepare the request.
- 01Confirm building rules and service hours.
- 02List every item and note anything heavy or assembled.
- 03Photograph the items and complete removal path.
- 04Choose windows that match reserved access.
- 05Name the person who will provide entry and approve scope.
Before arrival
Prepare the property.
- Keep hallways and doors clear
- Reserve the approved elevator or dock
- Keep pets and children away from the work path
- Separate items that are staying
- Do not block sidewalks, alleys, or shared collection areas
- Have the onsite decision-maker available
At the property
Approve the exact scope before loading.
The provider confirms the work that is actually present and safely reachable.
If the scope differs from the request, review the revised total before any loading begins.